Privacy Policy

Last updated: October 24, 2023

1. Introduction

Lumina Dash ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered dashboard automation services. We strictly adhere to GDPR and other relevant UK data protection regulations.

2. Information Collection

We collect information that you provide directly to us through account registration, contact forms, or service requests. This may include:

• Contact details (Name, Email, Phone Number)
• Professional credentials and company information
• Dataset metadata required for predictive analytics visualization
• Technical log data (IP address, browser type, device information)

3. How We Use Your Data

Lumina Dash utilizes advanced AI algorithms to process your data. We use this information to:

• Provide and maintain our custom reporting engines.
• Improve our AI models for better predictive analytics.
• Process transactions and send technical notices.
• Communicate regarding product updates or demo requests.

4. Data Security & GDPR Compliance

As a London-based BI provider, we implement rigorous technical and organizational measures to secure your data. This includes end-to-end encryption for data in transit and at rest. We do not sell your personal data to third parties. Under GDPR, you have the following rights:

• The right to access your personal data.
• The right to rectification of inaccurate data.
• The right to erasure ("right to be forgotten").
• The right to data portability.